How Documentation Protects You

Securing your Personal Information

Providing additional documentation helps prevent false claims. Completing this documentation protects you and keeps your premium as low as possible.

Visit Affidavit Workcenter

Documentation Process


Enter your phone number to get and print your affidavit.


Complete all sections of the affidavit.


Return your documents to Asurion using the Upload, Fax or Mail option.

Visit the Affidavit Workcenter

Acceptable ID

  • Valid Driver's License
  • US or Foreign Passport
  • Military ID (Active or Retired)
  • State or Federally Issued ID Card
  • Matricula Consular ID

Unacceptable ID

  • Student IDs
  • Work IDs
  • Birth Certificates
  • Social Security Cards

Accepted file formats include GIF, JPG, PNG, TIF or PDF file(s).
(You can upload them as 1 file or as 2 separate files). Maximum size limit per file is 10MB.

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Total Mobile Protection

Optimize & secure your device with Total Mobile Protection.

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Program Terms

View complete terms & conditions of coverage.

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Shipping Schedule

Complete your claim... Receive your device as soon as...

Monday - Thursday

12am ET/CT

Next Business Day


12am ET/CT

(based on customer location)


12am ET/CT



11am ET


Lost, stolen or damaged phone replacements are provided by Wireless Phone Protection, which is underwritten by Liberty Insurance Underwriter Inc. or one of its insurance company affiliates. Asurion Insurance Services, Inc. (in NY, Asurion; in California, Agent License #0B35141) is the agent and provides the claims servicing under this program.