Please follow the three easy steps below to complete and submit your affidavit.
Effective April 1st, 2014. Asurion Device Protection Program will no longer be the service warranty provider for customers of TELUS. The new service warranty provider, E-Securitel, will provide warranty support services beginning on April 1st 2014. For additional questions, or concerns about the transition, you may contact TELUS at 800-361-3311.
We apologize for any delay this causes in your service request process, but the security of your account is very important to us!
You can obtain your affidavit by entering your phone number, Service Request ID and clicking the Get Affidavit button.
What you will need to complete your affidavit.
|Acceptable Forms of ID||Nonacceptable Forms of ID|
|1. Valid Driver's License (Canadian or International)||1. Student IDs|
|2. Canadian or Foreign Passport||2. Work IDs|
|3. Canadian Armed Forces ID Card||3. Birth Certificates|
|4. Government Issued Photo ID Card (Federal or Provincial)||4. SIN Cards|
|5. Federal Firearms ID Card|
|6. Police Force ID (Municipal, Provincial or Federal)|
Please use one of the following options to submit your completed affidavit and valid ID.
Upload the form.
Fax to Asurion at 1-800-292-2167.
Mail to the following address:
Attn: Review Team
P.O. Box 1106
Moncton NB E1C 8P6
Once we receive your documents, we will review them and contact you regarding next steps within 24 hours via email or automated voice message.