What you need to
know about your
Koodo Phone
Protection.

what is my Koodo deductible

What will my replacement phone cost?

Select your phone from the options below to find out the cost of your replacement.

My Replacement Fee is up to .

 
Koodo phone replacement documentation

How Documentation Protects You

Securing Your Personal Information

Providing additional documentation helps prevent false service requests. Completing this documentation protects you and keeps your premium as low as possible.

Download Affidavit

Visit the Affidavit Workcenter
review Koodo extended warranty terms and coverage information

Program Terms & Conditions

View complete terms & conditions of coverage.

Learn more

Shipping Schedule

Complete your service request: Receive your phone:

Monday - Thursday

Before 6:30 PM EST

Within 1-2 business days!

Friday

Before 6:30 PM EST

Monday

Saturday

Before 7:30 PM EST

Tuesday

Sunday

Tuesday