att claim documentation center

Documentation Protects You

Securing Your Personal Information

Providing additional documentation helps prevent false claims. Completing this documentation protects you and keeps your premium as low as possible.


Visit Affidavit Workcenter

Documentation Process

print att phone claim documents

Print
Documentation

Enter your phone number to get and print your affidavit.

complete att phone claim documentation

Complete
Documentation

Complete all sections of the affidavit.

return att phone claim documents

Return
Documentation

Return your documents to Asurion using the Upload, Fax or Mail option.

File a claim for your AT&T device.

 Already have a claim started? Resume Claim

Identification Guide

Acceptable IDAcceptable ID

Acceptable ID
Acceptable ID


  • Valid Driver's License
  • US or Foreign Passport
  • Military ID (Active or Retired)
  • State or Federally Issued ID Card
  • Matricula Consular ID

Not Acceptable IDUnacceptable ID

Not Acceptable ID
Unacceptable ID


  • Student IDs
  • Work IDs
  • Birth Certificates
  • Social Security Cards

Accepted file formats include GIF, JPG, PNG, TIF or PDF file(s).
(You can upload them as 1 file or as 2 separate files). Maximum size limit per file is 10MB.

track your ATT phone claim

Claim Status

Track a claim as it moves through the process.


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Product Details

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Product Details
att claim documentation center

Coverage

View complete terms & conditions of coverage.


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ShippingShipping ScheduleSchedule

Shipping Schedule

Shipping Schedule

Claim Completed Delivery Day*

Monday - Friday

Before 6pm ET

Next Day

Saturday

Before 3pm ET

Monday

Saturday - Sunday

After 3pm ET Sat.

Tuesday

* Claims completed by the daily cut-off times will be shipped,
and in most cases, delivered the next day.